Privacy and terms of use

This Privacy Policy ("Policy") provides important information regarding RID ("Regionaal Instituut voor Dyslexie", "we" or "our") in respect to user information collected through our mobile applications and the use of the information.

  1. Personal and non-personal information
    We understand the importance of our users' personal information, and more importantly the information pertaining to children under 13 years of age. We do not collect or require users to enter their personal information when using our Products. We do not collect any personal information from children with our Products.
  2. COPPA
    We comply with the Children's Online Privacy Protection Act. We do not knowingly collect personal information on children under the age of 13. When a user identifies himself or herself as a child under the age of 13 through a support request or through any feedback, we will not collect, store or use, and will delete in a secure manner, any personal information of such user.
  3. Data retention
    If we do happen to obtain any personal information, including emails or phone numbers perhaps obtained through support requests or other correspondence, it will be treated with the strictest confidentiality. Any such personal information will never be shared with any other entities. Any such personal information will not be retained beyond the resolution of the support request or other correspondence.
  4. Anonymous usage information
    Our apps and websites may collect anonymous usage information to help improve the quality of our services and applications.
  5. Internet permissions
    Our apps do typically require internet permissions, for the purpose of providing links to the app store entry of our products and to collect anonymous usage information (see above).
  6. Social media
    Our apps do not interact with any social media sites. We may provide links to our own social media sites for the purpose of providing support and product information.
  7. Amendments
    We may amend our privacy policy from time to time by posting the amended Policy on our website, without directly informing our users. Therefore we encourage our users to review this policy frequently. RID reserves all rights and interpretation to the Policy and its amendments.
  8. Contact us
    If you have any questions or concerns regarding this Privacy Policy, please send us an email at helpdesk@rid.nl